Politique d’expédition

SHIPPING POLICY

Who We Are

Outpost Gear ("we," "us," or "our") operates the website https://outpost-gear.com/ (the "Site"). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING COSTS

Free Shipping: We offer free shipping on all orders.

SHIPPING RANGE

  • Delivery Area: We currently ship within the United States.
  • Future Expansion: We are considering expanding our delivery areas.

ORDER PROCESSING TIME

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  • Cut-off Time: Orders placed before 22:00 (EST) Eastern Standard Time will be processed the same day; those placed after will be processed the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

DELIVERY TIME

Estimated Delivery: Orders typically arrive within 4-8 business days (total time from order to delivery).

SHIPPING PROCESS

  • Courier Services: We use reliable carriers such as USPS, UPS, and FedEx for all shipments.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

LOST OR DAMAGED ITEMS

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

RETURNS

Returns Policy: For detailed return instructions, please refer to our return policy.

CONTACT US

If you have questions or concerns about this Shipping Policy, please contact us: